Privacy Policy (Walker Wellness Center)

Effective Date: [January 1st, 2026]
Business Name: Walker Wellness Center (“Walker Wellness,” “we,” “us,” “our”)
Website: https://walkerwellness.org/
Contact: [email protected] | (281) 819-3467 | 11777 Katy Fwy Suite 435N, Houston, TX 77079, United States

1) What Information We Collect

We collect information you provide directly to us, information collected automatically when you use our website, and information from third parties as described below.

Information you provide

Contact details (name, email, phone number, mailing address)

Appointment/booking details and service preferences

Intake information you submit through forms (including health or wellness details if you choose to provide them)

Payment information (processed by third-party payment providers; we do not store full card numbers)

Communications (emails, texts, calls, chat messages, and customer support inquiries)

Information collected automatically

Device and browser data (IP address, device type, browser type)

Usage data (pages visited, time on site, clicks, referring links)

Cookies and similar tracking technologies (see Section 4)

Information from third parties

Scheduling/CRM platforms, email/SMS providers, analytics providers, and ad platforms (only to the extent needed to operate our services)

2) How We Use Your Data

We use your information to:

Provide and manage services, appointments, and customer support

Communicate with you about bookings, service updates, reminders, and follow-ups

Send marketing messages if you opt in (email and/or SMS)

Improve our website, services, and customer experience

Detect, prevent, and address security or technical issues

Comply with legal obligations and enforce our policies

3) SMS Opt-In Details

If you opt in to receive SMS messages from Walker Wellness Center, we may send:

Appointment confirmations, reminders, and follow-up instructions

Updates about your bookings, service changes, or clinic notices

Promotional offers and educational content (only if you opted in to marketing)

Consent

By providing your mobile number and opting in, you agree to receive text messages from us.

Your consent to receive SMS is not a condition of purchase.

Frequency

Message frequency varies based on your interactions and preferences.

Opt-out

You can opt out at any time by replying STOP. After you opt out, you will no longer receive SMS messages (except where required to confirm your opt-out).

Help

Reply HELP for support, or contact us at [email protected]

4) Cookie & Tracking Practices

We use cookies and similar technologies to:

Operate and secure the website

Remember preferences

Measure and analyze site performance

Improve marketing effectiveness (where applicable)

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

5) Data Security and Handling

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of any account credentials.

We retain personal information only as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce agreements.

6) User Rights

Depending on your location, you may have rights such as:

Accessing the personal information we hold about you

Correcting inaccurate information

Requesting deletion (subject to legal/operational limits)

Opting out of marketing communications

Requesting a copy of your information

To request any of the above, contact [email protected]

7) Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors for support services (such as SMS delivery, customer service, and CRM tools) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8) How We Share Information

We may share your information:

With service providers that help us run our business (e.g., scheduling, CRM, SMS/email delivery, analytics, payment processing)

For legal compliance or to protect rights, safety, and security

In a business transfer (merger, acquisition, or sale), with appropriate safeguards

We do not sell your personal information.

9) Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

11) Contact Us

Walker Wellness Center
Email: a[email protected]
Phone: (281) 819-3467
Address: 11777 Katy Fwy Suite 435N, Houston, TX 77079, United States